BSNL Broadband/Landline fault booking via SMS

The largest government telecom service provider has introduced broadband complaint booking facility via SMS from any other telecom operator’s number or network. Earlier only BSNL mobile subscribers were allowed to book internet fault using SMS. Here is the procedure to book the fault.




Service RequiredCodeSyntex
Broadband Fault BookingBFTBFT (BFT 020-23XXXXXX)
Landline Fault BookingFLTFLT (FLT 020-23XXXXXX)
Bill EnquiryBILLBILL (BILL 020-23XXXXXX)
To obtain list of codesLISTLIST

Shortcode for BSNL Mobile numbers

In order to get the above-mentioned facility, a subscriber can send the on 53334 using his/her BSNL mobile number.

Long code for other operator’s Mobile numbers

The Bharat Sanchar Nigam Limited subscribers who are having other operator’s numbers, they can send the message on 9478053334.

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